It was a great experience! Prompt, professional, and thorough, Mr. Liggins arrived with everything he needed to detail my car at my house - he even provided his own electricity, water, and light. I didn't provide anything other than the car. I am a potter and I transport lots of clay and dust - the car was a mess. When he was done, it looked like new, like when I drove it out of the lot. I will be contacting him again. Money well spent!